Once you've gone through this, print or save a copy for yourself.
Financial Relief Now, LLC, along with the affiliates and vendors backing us up (together, the "Company"), handles info and communicates with people electronically. To work with us, you'll need to say yes to getting things this way.
Moving forward with anything here means agreeing to get everything electronically — your inquiry, any application, whatever products or services come out of it, this consent itself, change-in-terms notices, fee and transaction details, statements, required disclosures, state-mandated notices, adverse action letters, and anything else tied to your file (together, "Electronic Communications"). We might reach out by phone, text, or email to process applications, service accounts, share relevant products, and other regular business purposes.
Your Consent to Electronic Communications
This covers any way you interact with us online — computer, phone, tablet, whatever. Saying yes to this Consent for Electronic Communications means the Company can process your info and talk to you electronically about what we're doing together.
We might send Electronic Communications online, to your email, or through your portal. Even so, we can still choose to mail paper copies whenever we decide to.
How We Deliver Electronic Communications
You'll get Electronic Communications through our site and app (together, the "Site"), email, text, or similar. Every Electronic Communication counts as being made "in writing." Save or print a copy of this consent, our Terms of Use, and anything else you want to keep.
Access Requirements
Some personalized Electronic Communications need you to log into the Site or your portal; others are out in the open. At minimum, you'll need:
- A computer, tablet, or other device that gets online
- An email account
- A modern browser with SSL, supporting HTML5, JavaScript, and CSS3
- Something that opens PDF files
- Enough storage to keep communications, or a way to print them
You're confirming every device you use checks these boxes. If that changes while you're with us in a way that risks your access, we'll let you know.
SMS Terms & Conditions
Giving us your mobile number and opting in means Financial Relief Now can text you about your account, updates, support, and anything tied to services you've asked for. How often varies, and standard rates might apply.
Text STOP anytime to opt out — you'll get a confirmation back. Text HELP for support, or call (866) 582-1704. Your carrier isn't on the hook for delayed or missed texts.
No Right to Paper or Non-Electronic Records
We usually don't send Electronic Communications on paper. If you don't agree to get them electronically, this service isn't for you. We might, if we choose, send a paper copy on request — possibly for a fee, at whatever we're charging then.
To ask for one, email us through the Site or reach: Financial Relief Now, LLC, Attn: Customer Service, 2501 Chatham Rd. STE #5915, Springfield, IL 62704; [email protected]; or (866) 582-1704.
Withdrawing Your Consent
You can pull your consent for Electronic Communications, or for e-signatures on future transactions, whenever you like — no cost to do it. To withdraw, reach: Financial Relief Now, LLC, Attn: Customer Service, 2501 Chatham Rd. STE #5915, Springfield, IL 62704; [email protected]; or (866) 582-1704.
Pulling your consent doesn't undo anything sent electronically before that point. Either way, you're agreeing we can still reach you electronically about anything the law doesn't require in writing.
Updating Your Contact Information
Tell us whenever your email or mailing address changes. Update it by logging into the Site, or reach us directly:
- Financial Relief Now, LLC — Attn: Customer Service
- 2501 Chatham Rd. STE #5915, Springfield, IL 62704
- [email protected]
- (866) 582-1704
Hang onto a copy of this Consent for Electronic Communications for your records.
Email [email protected]